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Report a fault here and follow how it is going.
Report a faultSomething that does not work in your flat or the building. If there is a sticker in your flat, you can scan it instead.
Follow your reportAfter reporting a fault you get a link by text message or email. It shows what is happening, when the contractor is coming, and lets you reply if the time does not suit you.
Call the emergency line 08-704 48 80
For urgent faults such as a water leak, power cut or break-in.
Log inWith an account you can see your home and your fault reports, apply for an apartment exchange or subletting, and give notice on your apartment.
Log in