Where is the fault?

If there is a sticker in your apartment, it is quicker to scan it.

Address

Apartment number or area

Four digits, for example 1201. If it is a shared area, write for example tvättstuga (laundry room) or trapphus (stairwell).

What kind of fault is it?

Water and drains Leak, blockage, tap

Heating Cold, radiators

Electricity Power, sockets, lights

Appliances Fridge, stove, dishwasher, washing machine

Locks and doors Keys, entrance, door

Ventilation Air, fan, smell

Something else Describe it in the next step

How urgent is it?

Can wait

Urgent

Describe the fault

What has happened?

For example: The kitchen tap is dripping, and it is getting worse. Do not write anything about health or other sensitive matters.

When did you notice the fault?

Photos (optional, up to 5)

A photo often says more than a description. Location data is removed from the photos.

Contact and access

When can someone be at home?

We do not have a master key, so someone needs to be at home when the contractor comes.

Pets in the apartment (optional)

Anything else the contractor should know (optional)

Your name

Mobile number

Email (optional)

We use your details to fix the fault and keep you updated. Your name, phone number and access details are shared with the contractor who takes the job. Your details are deleted automatically after a while. Read more about how we handle personal data.

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